MAKING AN APPOINTMENT
It is important to make prior reservations so we can accommodate
your schedule.
CHOOSING TREATMENTS
Our Spa consultants will be happy to assist to ensure you
choose treatments specifically suited to your special needs.
all our treatments are modular & can be combined.
DUAL TREATMENTS
We specialise in dual treatments - for couples, mother &
daughter, best friends, and honeymooners. We have special
rooms available for sharing your enjoyment.
WHEN TO ARRIVE
We recommend that you arrive 15 mins before your appointed
time.This will allow introductions, for you to change &
relax with a complimentary beverage, you may do so pre or
post treatment at your leisure with our compliments.
WHAT IF I CANCEL OR CHANGE MY APPOINTMENT
Out of consideration of all our guests, a minimum of 12 working
hours notice is required to cancel or 12 working hours notice
is required to cancel or reschedule. Cancellation or time
change within this time will result in a 50% fee being charged,
“No Show” appointments are charged at full price
of the treatment booked, Public Holiday a 10% surcharge applied, |
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WHAT TO
WEAR
Wear casual attire.... A robe, towels, slippers,shower &
locker with shampoos & soaps are all provided. Jewellery
& valuables should not be brought to the spa. Lockers
can be secured.
WHAT TO WEAR DURING TREATMENTS
Maintaining your sense of dignity & wellbeing is of the
utmost importance to us. Please enjoy your treatment without
clothing. Our fully qualified therapists are trained to drape
correctly to respect your comfort and privacy. Disposables
available.
WHAT IF I AM LATE FOR MY APPOINTMENT
Arriving late will unfortunately limit the time allocated
for your treatment; it will lessen the effectiveness &
importantly your pleasure & enjoyment. As a courtesy to
all our clients all treatments are completed as being scheduled.
WHAT IF I HAVE SPECIAL HEALTH CONDITION
Please inform your therapist of any health concerns that you
may have when completing your treatment card. We do not treat
anyone in their first trimester of pregnancy. Our fully qualified
therapists will advise on special conditions.
PAYMENT OF SPA SERVICES
The Spa accepts cash & credit cards. Hotel guests may
charge spa services to their room account. |
